Frequently asked questions

Refund and Return Guidelines
Processing time: 1-2 business days (weekdays only).

Domestic Shipments
Delivered via UPS in 3-7 business days.

Overseas Shipments
DHL delivers in 4-21 business days. Customs may cause delays. Preppy Prodigy bears no responsibility for tariffs.

Need help? Email julianagarth40621@hotmail.com for order status or returns.